A customer experience for every website
Define each website’s identity, color system, launcher, welcome message, conversation starters, contact flow and support behavior independently.
AI + HUMAN CUSTOMER OPERATIONS
Every website speaks with the right knowledge.
Give every brand its own AI, widget, knowledge and support rules—while your team handles every customer conversation from one shared workspace.
Website-specific knowledge Human handoff Multi-provider AI Tenant-isolated data
Three websites · one governed workspaceShared support inboxLIVE
Aurora StoreBrand knowledge · AI policy
Nova CloudProduct knowledge · Human fallback
Client portalService desk · SLA routing
Which support plan is right for my team?I found the plan information assigned to this website.
Grounded answerSource: Pricing and support policy · confidence verified
Shared operations should not create shared mistakes.
Generic bots can use the wrong source, agents lose context between tools, and multi-brand teams struggle to keep experiences separate. Speakto separates customer intelligence while bringing the work together.
Knowledge that stays in its lane
Assign approved sources to the correct assistant and website. Strict retrieval, citations and confidence controls keep answers grounded.
One workspace for the people helping
Route conversations to the same departments, agents, ticket workflows and reports while keeping the originating website visible.
Automation when it is useful. A person when it matters.
Speakto keeps the source, policy, customer and conversation together from the first question through final resolution.
The website is identified
The visitor hostname selects the right brand, widget and behavior.
Approved knowledge is searched
The assigned assistant searches only the sources it is permitted to use.
AI responds with grounding
Confidence, citations and response policy govern the customer answer.
A human receives full context
Low confidence or customer choice moves the conversation to the right queue.
History becomes operational memory
CRM, tickets, analytics and automations keep the outcome accountable.
One snippet. A complete customer operation.
Configure the experience in Speakto, test it safely, and install a small domain-validated script on your website.
Add the website and approved knowledge
Create a website profile, select an assistant, assign knowledge and define human support rules.
Make the widget feel native
Set the colors, identity, launcher, form, starter questions and responsive behavior with live preview.
Test, copy and launch
Open the built-in test widget, verify AI isolation and handoff, then paste the installation snippet.
Start focused. Add capacity when customers need it.
Plans combine the workspace, included agents, websites and AI usage. Razorpay supports the primary India payment flow with GST-aware billing.
Launch
₹2,499 / monthFor a focused team supporting one or two websites.
Compare planGrowth
₹7,499 / monthFor growing teams that need automation and richer reporting.
Compare planScale
₹19,999 / monthFor larger multi-website support operations and advanced controls.
Compare planEnterprise
CustomFor custom capacity, onboarding and contractual support.
Compare planFrequently asked questions
Can one Speakto workspace support multiple websites?
Yes. A workspace can manage multiple websites, with separate branding, knowledge, conversation starters and AI behavior for each website.
How does Speakto prevent one website from using another website's knowledge?
Knowledge bases and assistants are explicitly assigned. Strict retrieval settings allow the AI to search only approved sources connected to the selected website.
Can a customer move from AI to a human agent?
Yes. Human handoff can follow schedules, confidence rules, operating policies or a direct customer request while preserving the conversation history.
Can we use our own AI provider?
Speakto supports tenant-controlled provider configurations and multiple model families, including private local-model foundations. Credentials are encrypted and never returned by the API.
How is the website widget installed?
Copy one domain-validated JavaScript snippet into your website. The widget selects the matching website profile automatically.
Does Speakto include CRM and ticketing?
Yes. Conversations connect to contacts, organizations, notes, history and service tickets with ownership, priority, approvals and SLA tracking.
Which payment provider does Speakto use?
Razorpay is the primary payment experience for India. Stripe and PayPal foundations may be available for supported international configurations.
How do email conversations work?
Workspace administrators can configure an encrypted SMTP email connection from the Channels area, test delivery and route supported email conversations into the shared workflow.
READY WHEN YOU ARE
Build a customer experience that knows when to automate—and when to listen.
Create a Speakto workspace or talk through your websites, support flow and AI requirements with our team.