SHARED INBOX

Every live conversation, clearly owned.

Handle website chat and connected customer channels from one real-time workspace designed for fast decisions and clean handoffs.

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Live presence · routing · context
01
SPEAKTO CAPABILITY

A real-time support floor

Incoming queues, active chats and agent availability stay current with WebSockets and safe fallback refresh.

  • Claim, assign and transfer
  • Typing, delivery and read states
  • Concurrent multi-conversation workspace
02
SPEAKTO CAPABILITY

AI inside the agent workflow

Generate grounded replies, rewrite tone, translate, summarize and extract customer information without auto-sending.

  • Editable Smart Reply
  • Conversation summaries
  • Suggested next actions
03
SPEAKTO CAPABILITY

Context beside the conversation

Agents see identity, contact details, website, current page, device, history, wallet and ticket context while replying.

  • CRM deep links
  • Visitor journey
  • Copy-safe contact details
READY WHEN YOU ARE

Build a customer experience that knows when to automate—and when to listen.

Create a Speakto workspace or talk through your websites, support flow and AI requirements with our team.

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