AI and customer data
How Speakto separates knowledge, providers, testing, and human control.
This document is provided for transparent product planning and must be reviewed by qualified legal counsel before it is treated as a final agreement.
Customer configuration
Workspace administrators select AI providers, models, assistants, instructions, knowledge bases, websites, capabilities, and handoff rules. Provider terms may apply to data sent to a selected external model.
Knowledge boundaries
Speakto supports explicit assistant-to-knowledge and website assignments. Strict modes can limit retrieval to approved sources, but customers must test configuration and content before enabling production automation.
Human review
AI output can be incomplete or incorrect. Speakto provides test, confidence, citation, draft, and handoff controls; customers remain responsible for configuring appropriate review and escalation for their use case.